Do I need a referral?
No referral is required to participate in Nutrition Navigation.

If you have recent laboratory results or information from your healthcare provider that you would like to discuss, you may choose to share them during your appointment.

Why should I work with a Registered Dietitian?
Registered Dietitians are food and nutrition experts trained to provide evidence-based nutrition counseling tailored to an individual's health conditions, lifestyle, goals, and preferences. They can help translate nutrition science into realistic strategies that support long-term health and wellness.

Who can participate?
Nutrition Navigation is available to self-pay participants across Texas.

We work with a primarily adult population and welcome individuals of all races, ethnicities, genders, sexual identities, and family backgrounds.

How are appointments conducted?
Appointments are conducted virtually through a secure telehealth platform through Practice Better.

Phone appointments are not available.

To participate, you will need:

• An active email address
• Internet access
• A device capable of participating in video appointments

How do I get started?
Participants can schedule directly through Practice Better.

Once your appointment is scheduled, you will receive instructions to create your secure account, complete required forms, and prepare for your appointment.

Payment is required at the time of booking.

What happens during my first appointment?
Your first appointment is a 60-minute session designed to help your Registered Dietitian understand your health history, nutrition habits, goals, and priorities.

Your Registered Dietitian may:

• Review your health history
• Discuss your nutrition habits and lifestyle
• Review available health indicators such as A1C, BMI, and blood pressure when available
• Identify barriers that may impact your health goals
• Discuss food access and social needs
• Establish goals and next steps
• Create a personalized action plan

Is Nutrition Navigation only for people with diabetes or chronic disease?
No.

Nutrition Navigation supports a variety of health and wellness goals, including healthy eating habits, disease prevention, lifestyle improvement, and overall wellbeing.

The service may be especially beneficial for individuals managing diabetes, prediabetes, high blood pressure, high cholesterol, weight management concerns, or those seeking personalized nutrition guidance and accountability.

What can Nutrition Navigation help with?
Services may include:

• Nutrition assessment
• Lifestyle review
• Goal setting and action planning
• Nutrition education and counseling
• Stress reduction strategies
• Social determinants of health screening
• Food access screening
• Ongoing accountability and follow-up support
• Personalized wellness recommendations
• Access to digital tools and resources

Do you accept insurance?
Healthier Texas Nutrition Navigation operates as a private-pay service and does not bill or accept insurance directly.

Upon request, participants may receive an itemized invoice (superbill) that may be submitted to an insurance carrier for possible out-of-network reimbursement.

Coverage and reimbursement vary by plan and are not guaranteed. Participants are responsible for verifying eligibility with their insurance provider.

Can I use my HSA or FSA?
Nutrition counseling services may qualify for payment or reimbursement through a Health Savings Account (HSA) or Flexible Spending Account (FSA), depending on individual plan requirements.

Participants should verify eligibility with their plan administrator.

How much does Nutrition Navigation cost?
Initial Nutrition Navigation Visit
60-minute appointment: $80

Follow-Up Visit
30-minute appointment: $45

Payment is required at the time of scheduling.

What if I live in a rural area or don't have access to a local Registered Dietitian?
Nutrition Navigation was designed to increase access to Registered Dietitian services across Texas.

If you reside in Texas and can participate in a virtual appointment, you can access services from anywhere in the state.

Is Nutrition Navigation available in Spanish?
Please contact our team at nutrition@healthiertexas.org for current language availability and accommodation options.

What happens if I need to cancel my appointment?
Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee.

Missed appointments (no-shows) will be charged the full session fee.